OUR TRANSPARENT POLICIES

We want to make sure every visit and/or purchase from The Drip Remedy is an event to remember! That’s why we’ve developed a clear store policy outlining everything you need to know about how we operate. Please read on to find out how we provide the best customer experience for our loyal shoppers. If you have any more questions, get in touch and we’ll be happy to help.
Please allow 3-4 days of processing before receiving a tracking number. Shipping takes 7 business days to reach our customers. 
When you submit an order longer than 3 business days you cannot cancel your order. 
We cannot ship to a P.O. Box. Please make sure you enter the correct and acceptable address to ensure the package delivery is successful.Fast shipping with tracking number UPS/FEDEX or other transportation line. If your parcel has a deadline, please contact us to check detail. 
After we provide the tracking number, UPS/FEDEX may delay the update, please be patient, we will help you solve the problem! Please note that The Drip Remedy is NOT doing returns/refunds at this time due to COVID-19. Please refer to our size guides for the perfect fit. We appreciate your understanding during these times.